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US&CANADA F.A.Q

US&CANADA F.A.Q

TICKETING FAQ

WHEN DO TICKETS GO ON SALE?

All tickets will go on sale Friday January 17, 2020 @ 12PM (venue’s local time).

There will be no presale for tickets.

WHAT ARE THE TICKET PRICES?

USA Shows (Prices are in USD)
P1 VVIP M&G Selfie: $199
P2 VIP M&G Group Photo: $139
P3 GA: $39

CANADA Shows (Prices are in CAD)
P1 VVIP M&G Selfie: $259
P2 VIP M&G Group Photo: $179
P3 GA: $49

 

*All prices listed above does NOT include any taxes and/or fees.

**Some ticketing websites may display the price inclusive of taxes and/or fees on the initial page

WHAT AM I PAYING FOR?

P1 VVIP M&G Selfie
Selfie with CHANGMO, VVIP Tour-exclusive Lanyard, Early Entry, General
Admission Ticket
*Selfie photos will only be taken with the ticket holder’s phone

P2 VIP M&G Group Photo
Group Photo with CHANGMO, Entry after VVIPs, General Admission Ticket
*Group Photos will be taken by KPOPME’s photographer, in groups of 5 according to the order of the line

P3 GA
General Admission Ticket 

REFUND POLICY

All sales are final. NO exchange or refunds allowed.

WHAT IS THE MAX TICKETING PURCHASING LIMIT?

Max 6 tickets per order

IS THE TICKET PRICE INCLUDE TAXES AND/OR FEES?

No, taxes and/or fees are not included in any of the ticket prices on Stage Session’s and KPOPME’s website and social media.

WHY ARE WE USING THESE TICKET SITES?

We do not have any control over which ticketing site(s) are used.

The type of ticketing sites are solidly under each venue’s control.

RESALE AND THIRD PARTY TICKET PURCHASES

Please note Stage Session and KPOPME are not responsible for any ticket(s) purchased through resale and/or third party ticket websites.

We advise fans to only purchase through the official ticketing websites listed.

VENUE FAQ

IS IT A STANDING OR SEATED CONCERT?

This will be a standing, general admission concert.

VENUE CONTACT INFORMATION

SEATTLE
The Crocodile: https://www.thecrocodile.com/
Phone number: (206) 441-4618

VANCOUVER
VENUE: https://venuelive.ca/contact
Phone number: (604) 646-0064

LOS ANGELES
Teragram Ballroom: https://www.teragramballroom.com/contact/
Phone number: (213) 689-9100

WASHINGTON, DC
U Street Music Hall: https://www.ustreetmusichall.com/contact/
Phone number: (202) 588-1889

NEW YORK
Music Hall of Williamsburg: https://www.musichallofwilliamsburg.com/contact-us/
Phone number: (718) 486-5400

TORONTO
Mod Club: http://themodclub.com/contacts/
Phone number: (416) 588-4663

ORDER OF ADMISSION TO THE SHOW

For GA tickets, entry will be first-come-first-served, based on the order of the line.

VVIP Selfie ticket holders will get early entrance into the venue, followed by VIP Group Photo ticket holders, and then GA ticket holders. 

Entrance times for ticket holders may differ per city. Stay tuned to Stage Session’s and KPOPME’s social media for the approximate show schedule.

IS THERE COAT CHECK?

Please check with the venue.

FAN FAQ

CAN WE BRING GIFTS OR FAN LETTERS?

Yes, you may bring non-perishable gifts and fan letters. You may drop off your non-perishable gift or fan letter before the show, in the designated area in the lobby area of the venue.

CAN WE ORGANIZE A FAN PROJECT?

Unfortunately, fan projects will not be accepted for this tour.

CAMERA AND VIDEO CAMERA POLICY

No pictures and videos are allowed with any type of camera and video camera listed in the “What Not To Bring” section. You may take photos and videos with your cell phone ONLY. Excessive recording, vlogging, and live streaming will not be permitted. If you get caught photographing and/or recording the show with any camera or recording device listed in the prohibited items list, then you may be immediately removed from the concert hall.

Stage Session & KPOPME will NOT be responsible for any refund or compensation.

WHAT TO BRING

・ Concert Ticket

・ A piece of photo ID

・ Your hype for CHANGMO

CAN I MAKE AND BRING POSTERS/FAN SIGNS AND SLOGAN BANNERS?

No. Posters, fan signs, and slogan banners will not be allowed at the show.

M&G CAMERA AND VIDEO CAMERA POLICY

VVIP Selfie and VIP Group Photo ticket holders: Please note that NO pictures and/or recording is allowed during the Meet & Greet session. If you get caught photographing and/or recording the Meet & Greet session you will be asked to permanently erase picture(s) and/or video(s) and then you may be immediately removed and this may result in you not being able to participate in the Meet & Greet session.

Stage Session & KPOPME will NOT be responsible for any refund or compensation.

WHAT NOT TO BRING

・ Any type of camera, video camera, and/or recording device including but not limited to DSLR, digital camera, mirrorless camera, Polaroid, video camera, Gopro, and etc.

・ Tripod

・ Selfie Stick

・ Liquid Item, including but not limited to alcohol

Please also review each venue’s policies on prohibited items and bags/backpacks.

MEET & GREET FAQ

WHEN WILL THE GROUP PHOTO BE RELEASED

Please allow up to at least 1 week after the entire tour is completed.

Join the Facebook event page and follow @stagesession and @kpopmeent on Facebook, Twitter, & Instagram for the latest updates.

WHERE CAN I SEE MY VIP GROUP PHOTO?

Links to the group photos will be available on the Facebook event pages and Stage Session’s website.

MERCH FAQ

WILL THERE BE MERCH FOR THIS TOUR?

TBA

Follow @stagesession and @kpopmeent on Facebook, Twitter, & Instagram for the latest updates.

WHAT METHODS OF PAYMENT WILL BE ACCEPTED?

TBA

ACCESSIBILITY FAQ

CONTACT INFO

Please contact each venue for details.

SEATTLE
The Crocodile: https://www.thecrocodile.com/frequently-asked-questions/
Phone number: (206) 441-4618

VANCOUVER
VENUE: https://venuelive.ca/contact
Phone number: (604) 646-0064

LOS ANGELES
Teragram Ballroom: https://www.teragramballroom.com/contact/
Phone number: (213) 689-9100

WASHINGTON, DC
U Street Music Hall: https://www.ustreetmusichall.com/frequently-asked-questions/
Phone number: (202) 588-1889

NEW YORK
Music Hall of Williamsburg: https://www.musichallofwilliamsburg.com/contact-us/
Phone number: (718) 486-5400

TORONTO
Mod Club: http://themodclub.com/contacts/
Phone number: (416) 588-4663

GENERAL FAQ

IS THIS A FANMEET, SHOWCASE, OR FULL CONCERT?

CHANGMO UNDERGROUND ROCKSTAR WORLD TOUR 2020: NORTH AMERICA is a full concert.

WHAT IS THE AGE LIMIT FOR THIS SHOW?

All ages show.

For young children and/or infants, please check with the venue’s policy.

STREET TEAM AND/OR VOLUNTEERS RECRUITMENT

Yes, we will be recruiting street team and volunteers. Please follow @Stagesession and @kpopmeent on Facebook, Twitter, & Instagram for the recruitment post!

HOW CAN I SEND A REQUEST FOR THE PRESS PASS?

Please email media@kpopme.com with :

  • An email subject “CHANGMO in NA – “CITY” Press Pass Request”

In the email body please include:

    • Name of the Press
    • Name(s) & Position(s) of the individual’s who will be coming once a confirmation is given
    • Link to the article published about CHANGMO UNDERGROUND ROCKSTAR WORLD TOUR 2020: NORTH AMERICA
    • Basic stats about the Press 
      • eg. average # of viewers / per month

*We appreciate all expressed interest, however, only selected press will be contacted.

INFO ABOUT DALLAS CONCERT

For more information on the Dallas concert, visit https://kforus.com/.

The Dallas concert is promoted by K FOR US and produced by Stage Session.

HOW LONG WILL THIS EVENT LAST?

The concert lasts approximately 90 minutes.

WILL THERE BE A SPECIAL GUEST?

Yes, Paul Blanco will be performing at all shows.

PHOTOGRAPHER AND/OR VIDEOGRAPHER RECRUITMENT

Please follow @Stagesession and @kpopmeent on Facebook, Twitter, & Instagram for recruitment post!

WHERE CAN I FIND MORE INFO ABOUT THIS TOUR?

Above FAQ is for only US & CANADA Tour.

If you have questions regarding AUSTRALIA Tour,
please email (+82)Culture @ marketing@plus82culture.com or send message to their Social Media (@plus82culture)

If you have questions regarding EUROPE Tour,
please email info@cultofya.com

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